Website crashed after we converted from http to https

• 

  simplebater · Member · Jun 2, 2018 at 5:20 pm

  • Copy link
  • Add topic to favorites

  Our website crashed after we converted from http to https and now we cannot access our wordpress admin console on our page. We need help asap.

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Jun 3, 2018 at 2:19 pm

  • Copy link

  Hi there,

  Your site is not hosted on WordPress.com, so we’re not able to help with this.

  SSL is configured at your hosting provider, so please contact their support directly for help.

  If you made this change by just updating the URL in Settings ->General in WP-Admin, also please refer to the detailed instructions for changing a site URL in the WordPress software you are using:

  https://codex.wordpress.org/Changing_The_Site_URL

  You might be able to use the information there to fix this yourself.