Website Critical Error

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  houstonzauto · Member · Dec 22, 2022 at 11:34 pm

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  I tried to update the website and it created a critical error. We no longer have contact with the person who is listed as the website administrator and also were not able to change the email address.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Dec 23, 2022 at 3:27 pm

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  Hi there, 

  I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com. 

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org 

  You can also look at the troubleshooting guide here: https://wordpress.org/support/forum/how-to-and-troubleshooting 

  In addition, you might want to consider posting your question at WordPress.org’s support forum, where people are familiar with such problems and can help you in a more efficient manner: https://wordpress.org/support/forums 

  Hope this helps! :)