Website deactivated
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Hi there. I was running a website on wordpress.com for my musician friend Graham. This was on grahamhopkinsdrummer.com – this website has expired (our bad). But is it possible to get it back live please with some renewals? (We also had the domain grahamhopkinsdrums.com but this was never used and had to put a redirect in place as that was originally bought in error)
The blog I need help with is: (visible only to logged in users)
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Hi there, I see that the domain was registered through WordPress.com so I’ve tagged this thread for Staff attention to see if it is possible to recover it. There may be an additional fee needed.
In the meantime, please read this support guide which explains what happens when a domain expires. https://en.support.wordpress.com/domains/domain-expiration/
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Hey there,
grahamhopkinsdrummer.comis expired and is several days away from entering redemption where it will cost $80 more to restore the domain. However, the domain is not connected to the account you are contacting us from.If you (or your musician friend) can post in this thread under the account that is connected to this account, I can assist you in restoring the domain. However, as the notice shows under your account), your musician friend can go to My Sites > Manage > Domain and renew the domain.
Hope that helps!
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Thanks @paulmallon, can you log out, then log back in as that user?
From there go to My Sites > Manage > Domain and renew the domain, or respond here while logged into that account if you need more help.
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