Website Deleted

• 

  ceceabell · Member · Mar 8, 2024 at 8:25 pm

  • Copy link
  • Add topic to favorites

  My website was deleted out of the blue and I was not alerted about this. Is there any way to get it back? What even happened? I am quite confused. I I have been using WordPress for 3 years and never encountered this issue.

  Self-declared URL: celineabell.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-oikake · Staff · Mar 11, 2024 at 11:57 am

  • Copy link

  Hi,
  
  I’ve checked it, and the site celineabell.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
  
  Your site is hosted with Amazon. You need to contact them to get assistance with this site.
  
  If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 
  
  Hope this helps!