Website Developers disappeared.

  • Unknown's avatar
    nicholassiebers · Member ·

    Hi, I’m an SEO and digital marketing consultant. My client, 9thsouthlaw.com, had their site built on wordpress by a design agency about 1 year ago. The client (9thsouthlaw.com) does not know the login to their site. And I was unable to get any sort of response from anyone at the design company. Is there anything I can do to help them get access to their site?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    nicholassiebers · Member ·

    As clarification. I do not need help with the blog at the bottom. WordPress support added that on. That is my 18-year-old self blog. Enter at your own risk :P It’s kinda cringy

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help. That looks to be Hostgator.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

  • Unknown's avatar
    themagicrobot · Member ·

    Can I add that the domain will expire in a few days time so hopefully your client has access to renew that if it isn’t set to happen automatically.

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