Website Disappear from EasyWP Dashboard

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  farisjasni77 · Member · May 20, 2021 at 6:33 am

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  Refer to the subject above, how to restore my website ? If I search using my domain example.com domain redirect to error message ‘Website not found’
  Fyi I am using different domain provider.

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  maksimurasov · Member · May 20, 2021 at 6:52 am

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  Hi there,

  Let me note that this forum is dedicated to WordPress.com users who have hosted their websites on WordPress.com, while your website is using open source WordPress.org software and is hosted most probably on NameCheap.
  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers of WordPress.com. You can read more about the differences between WordPress.org software and WordPress.com here: https://en.support.wordpress.com/com-vs-org/ or here https://wpisnotwp.com/.

  In your case I suggest you to contact Name Cheap support if your website is hosted there: https://www.namecheap.com/help-center/live-chat/

  Also, EasyWP tells that all related questions shall be asked in WordPress.org forum, so you can ask the WordPress.org community for advice or look for solutions on existing forum threads: https://wordpress.org/support/forums.

  Hope that clarifies and helps.