Website disappeared

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  treatsbyme · Member · Jun 3, 2016 at 7:53 pm

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  Hi , my site at http://www.thesweetescapedistillery.com has basically disappeared. Everypage now is a 404 error and when I log into wordpress admin for it there is nothing saved for any of the pages. Any suggestions on how to get it back up?
  I’m not really good at this whole thing so I’m sorry if there is something obvious I’m missing.
  Thanks in advance

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 3, 2016 at 7:58 pm

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  I can connect with that site instantly.

  You are posting to the wrong support forum.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

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  timethief · Member · Jun 3, 2016 at 8:00 pm

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  thesweetescapedistillery.com is hosted by DigitalFyre Internet Solutions
  WHOIS: Click Here
  IP Address: 104.145.231.90
  Name Servers:
  dns1.mysecureservers.com
  dns2.mysecureservers.com