Website disappeared

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  laurathompsonspeechpathologygmailcom · Member · Apr 30, 2024 at 4:50 am

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  My ‘domain mapping’ renewal elapsed this month. My domain was not bought with you. I purchased it through another supplier. Why is it I cannot find my website adultspeechandswallowclinic.com.au

  Thanks

  Self-declared URL: adultspeechandswallowclinic.com.au
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · May 2, 2024 at 2:17 pm

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  Hello!

  Thank you for reaching out. It seems that last year, you purchased a Starter plan with the domain mapping upgrade, but you cancelled and received a refund on the same day. However, it appears that the domain mapping was not properly removed when you cancelled the plan. Nevertheless, your domain was never directed to your site here at WordPress.com, which can be found at https://adultspeechandswallowclinic.wordpress.com. Currently, this site doesn’t seem to have any content other than the default theme content.

  Upon checking your domain’s DNS history via https://dnshistory.org/dns-records/adultspeechpathology.com.au, it appears that your most recent nameservers were pointing to ns2.syrahost.com and ns1.syrahost.com. Therefore, you should reach out to them to obtain your site information and update your DNS at your domain registrar, GoDaddy.

  I hope this explanation clarifies things for you!