Website Disappeared
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I was trying to change code (which was not my smartest move) to have a full width responsive header. I added in a line of code that I thought was correct and POOF – my entire website disappeared. I cannot even access the dashboard now, and it doesn’t even show up when I look from any other device – tablet, phone, etc. I do not know how to get my website back up and running.
The blog I need help with is: (visible only to logged in users)
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mygreenerway.com is hosted by BlueHost
Name Servers:
ns2.bluehost.com
ns1.bluehost.comWe cannot help with that site here at WordPress.COM. That site is not on wordpress.COM servers.
This is wordpress.COM support. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. Read the differences here https://en.support.wordpress.com/com-vs-org/
You are posting to the wrong support forum for support for your software. Also be aware of who the web host is for your site and contact them for any hosting issues.
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
re: Jetpack support
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
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