Website disappeared

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  downhomeflowers · Member · Nov 1, 2018 at 10:41 pm

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  Hi there
  We have not checked on our website in a few months and when we logged in, there was no site. We use free WordPress for our template and pay for our domain elsewhere. The website also seems to be gone from our google profile… any thoughts?
  The website is downhomeflowers.com
  Thanks!
  Dylan&Steph

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  kokkieh · Staff · Nov 2, 2018 at 10:49 am

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  Hi there,

  The domain, downhomeflowers.com, has never been connected to any site on WordPress.com. If you had a WordPress site on that domain, it was using the open source WordPress software.

  It looks like that domain is currently pointing to Name.com. Please contact them to make sure whether your hosting plan is still active, and whether they still have a copy of your site’s files on their servers. But we’re not able to help with this as we’ve never had any control over your site.

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  hermionewils · Member · Nov 5, 2018 at 4:30 pm

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  I have a similar problem. I had a wordpress website via a free account a few years ago. I haven’t touched the site for a few years but now wordpress has no record of the site or my email address. I’m still with HostGator and my account is paid up, but I have no corresponding site. What happened?

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  supernovia · Staff · Nov 5, 2018 at 7:04 pm

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  Hi @hermionewils, can you tell us the site address?

  If the site is with Hostgator, they’re probably your best bet. If it was a free site here on our servers, we can likely help you find the site.