website disappeared

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  puertoricanirisgmailcom · Member · Jun 23, 2019 at 2:00 pm

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  Hi, I was with domain.com as my hosting company. I went to cloudflare because of their ssl and about a month later, I cannot enter my admin page and when I try to look at site, I receive messages saying, ‘forbidden or 403’.
  I had no idea I was a self hosted site until just recently because I have always done it through domain.com.
  I also later realize that cloudflare doesn’t host sites. They only register.
  What am I doing wrong?
  How can I get back all my work for Artfulgems.com?

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  kokkieh · Staff · Jun 24, 2019 at 8:24 am

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  Hi there,

  As your site has never been hosted with us, and we don’t have any control over your domain, we cannot help with this. This forum can only provide help for sites hosted on our servers, or domains that are registered through us.

  Please contact CloudFlare and domain.com directly for help with this.