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  journeywhole30 · Member · Aug 1, 2017 at 6:22 pm

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  Hello,
  The website for my company http://www.AdvancedNeurotherapy.com appears different when I am not logged in than it does when I’m logged into wordpress, and we cannot figure out why. We need help fixing this as soon as possible as this affects our business.

  Thank you,
  Kayleigh

  The blog I need help with is: (visible only to logged in users)

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  akumarjain · Staff · Aug 1, 2017 at 6:31 pm

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  http://www.AdvancedNeurotherapy.com is not hosted on WordPress.com.

  This support channel handles assistance to WordPress.com hosted sites only. Your site is using DIY WordPress.org on an external hosting provider.

  You can get some help in the support forums at https://wordpress.org/support/forums/

  As an alternate, you can also contact the support team of your hosting provider to seek help solving your problem.

  DIY WordPress.org and WordPress.com are different entities with separate documentation and support forums; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/