Website DNS Settings

• 

  hwbalmforth · Member · Oct 25, 2023 at 3:03 pm

  • Copy link
  • Add topic to favorites

  Hi there,

  I just transferred my domain over from GoDaddy and I can’t seem to get access to my previous website I was building (I want to use the new domain name for this).

  When I click ‘Pages’ – I get the following message,

  ‘Page not found

  Sorry, the requested page could not be found.’

  I have a feeling my old DNS settings are causing an issue maybe?

  Thanks in advance!

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  hwbalmforth · Member · Oct 25, 2023 at 3:27 pm

  • Copy link

  I’ve just transferred my domain over from GoDaddy, when I connect to my current WIP website, I get the error ‘cannot find page’ and I can longer access my website until I’ve disconnected the domain from the site.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

• 

  jacksimone · Member · Oct 26, 2023 at 2:46 am

  • Copy link

  Please kindly ping your domain, has it resolved to correct IP address? Please also make sure you check it with your hosting provider.

• 

  staff-totoro · Staff · Oct 28, 2023 at 12:08 am

  • Copy link

  I see that some time after you made this forums post you were able to locate the priority support contact (live chat) provided under your WordPress.com Business Plan.

  To avoid any confusion I am going to close this post as a duplicate, but if you need any further help you can find priority support again here anytime you need assistance: https://wordpress.com/help/contact/

  Thanks!