website does not work: Invalid key [6]. Back

  • Unknown's avatar
    donatomm · Member ·

    crystal-ize.com does not start. The msg “Invalid key [6]. Back” appears.
    connection-specific DNS suffix : intranet.giunti.it
    IP 192.168.6.173
    Sub mask 255.255.252.0
    def gateway 192.168.4.6

    PLease help. It was working, but yesterday it stopped at some point, and since then it is still broken
    Thank you
    Blog url: http://www.crystal-ize.com/

  • bryanvillarin · Staff ·

    I’m sorry for the inconvenience. We’ll be happy to help.

    Whereabouts are you accessing your site from? (e.g. work, school, free Wi-Fi network)

    Also, who is your ISP?

    What browser and version are you using? Can you try clearing your browser cache and cookies?

  • Unknown's avatar
    donatomm · Member ·

    Accessing from work (client company) via wi-fi
    It it not a blocked site (facebook and twitter work as an example)
    ISP: not sure
    cleared cache on Chrome and got Error 105 (net::ERR_NAME_NOT_RESOLVED): Unable to resolve the server’s DNS address.

    Thanks
    -Donato

  • staff-blorbo · Staff ·

    By any chance, are you using HughesNet as your ISP?

    Hughes has a feature called “Turbo Page” which retrieves a cached page when enabled, saves them bandwidth, and doesn’t work with mapped domains due to a misconfiguration on their end.

    I recommend calling the Hughes support center and asking to have the Turbo Page feature disabled on your account. That should solve the problem.

  • The topic ‘website does not work: Invalid key [6]. Back’ is closed to new replies.