Website doesn't work

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  5lightsdan · Member · Mar 21, 2015 at 3:30 pm

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  My website doesn’t load when I type in the URL it loads and loads and then just quits! I’ve tried changing the theme, but it makes no difference!

  The blog I need help with is: (visible only to logged in users)

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  galois · Member · Mar 21, 2015 at 3:40 pm

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  Hi, you are in the wrong forum.
  This forum is for blogs/sites hosted by WordPress.com

  WordPress.COM and WordPress.ORG are completely separate and different http://support.wordpress.com/com-vs-org/

  And you should ask in the WordPress.org forum.
  http://wordpress.org/support/

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  5lightsdan · Member · Mar 21, 2015 at 3:44 pm

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  I’m using wordpress.com to make my site

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  galois · Member · Mar 21, 2015 at 3:53 pm

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  I’m using wordpress.com to make my site

  5lightspodcast.com is hosted by One.com

  Hosting provider: One.com
  WHOIS: Click Here
  IP Address: 46.30.211.32
  Name Servers:
  ns01.one.com
  ns02.one.com

  http://www.whoishostingthis.com/?q=5lightspodcast.com

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  5lightsdan · Member · Mar 21, 2015 at 3:56 pm

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  I don’t understand why it worked two days ago and now it won’t load on any server? I’ve looked at one.com and there is no issue what am I missing here!?

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  5lightsdan · Member · Mar 21, 2015 at 3:58 pm

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  It stopped working when I changed the theme and now it won’t work at all!

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  galois · Member · Mar 21, 2015 at 3:59 pm

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  If you want to use that domain (5lightspodcast.com) on WordPress.com, you need do this:
  https://en.support.wordpress.com/domains/map-existing-domain/

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  5lightsdan · Member · Mar 21, 2015 at 4:00 pm

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  That’s been done the domain is mapped it just stopped working overnight and now loads for ages until eventually crashing!

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  galois · Member · Mar 21, 2015 at 4:00 pm

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  What theme? And what is your WordPress.com blog? (starting with http://…)

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  5lightsdan · Member · Mar 21, 2015 at 4:02 pm

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  http://www.5lightspodcast.com it is now on the edin theme I had changed it too the Twenty Fourteen theme

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  5lightsdan · Member · Mar 21, 2015 at 4:02 pm

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  I have also lost all my widgets now too!

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  galois · Member · Mar 21, 2015 at 4:04 pm

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  http://www.5lightspodcast.com

  Nope, your WordPress.com blog, http://something.wordpress.com
  Do you understand me?

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  galois · Member · Mar 21, 2015 at 4:06 pm

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  http://www.5lightspodcast.com/ is a domain, I need to know about to your blog/site hosted by WordPress.com

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  5lightsdan · Member · Mar 21, 2015 at 4:07 pm

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  http://5lightspodcast.wordpress.com

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  galois · Member · Mar 21, 2015 at 4:14 pm

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  Ok, again:

  Non-WordPress.com Nameservers
  Although 5lightspodcast.com has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers as outlined below.

  To learn about how to correctly map an existing domain, please see our documentation. If you’re not sure whether you own this domain or not, the WHOIS database record may help you out.

  We require that your name server configuration include only the following servers or their numeric equivalents:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM
  Your name servers are as follows:

  NS01.ONE.COM
  NS02.ONE.COM
  If you have access to change the nameservers for this domain, please remove all nameservers not on the required list above.

  A DNS lookup for your blog returns the following information:

  ; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> NS 5lightspodcast.com
  ;; global options: +cmd
  ;; Got answer:
  ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 26019
  ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

  ;; QUESTION SECTION:
  ;5lightspodcast.com. IN NS

  ;; ANSWER SECTION:
  5lightspodcast.com. 14400 IN NS ns02.one.com.
  5lightspodcast.com. 14400 IN NS ns01.one.com.

  ;; Query time: 100 msec
  ;; SERVER: 127.0.0.1#53(127.0.0.1)
  ;; WHEN: Sat Mar 21 16:11:51 2015
  ;; MSG SIZE rcvd: 78

  And our documentation is this:
  http://en.support.wordpress.com/domain-mapping/map-existing-domain/#instructions-for-mapping-an-existing-domain

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  5lightsdan · Member · Mar 21, 2015 at 4:16 pm

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  So in English what does that actually mean?

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  galois · Member · Mar 21, 2015 at 4:22 pm

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  So in English what does that actually mean?

  Are you kidding me?

  Cheers.

  P.S.: I volunteer and I tried to help but but if you do not make an effort …

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  galois · Member · Mar 21, 2015 at 4:23 pm

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  Typo: I’m a volunteer and I tried to help but but if you do not make an effort …

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  5lightsdan · Member · Mar 21, 2015 at 4:23 pm

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  I appreciate your assistance but I am not a computer wizard by any means. I set up the blog and I mapped the domain and it worked. I was editing the blog and now it won’t load. Is it a simple case of following the documentation you sent me?

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  galois · Member · Mar 21, 2015 at 4:28 pm

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  Is it a simple case of following the documentation you sent me?

  Yes, you need follow that instructions:
  http://en.support.wordpress.com/domain-mapping/map-existing-domain/#instructions-for-mapping-an-existing-domain

  You need to update your nameservers as
  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM