website domain

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  jdmcphail · Member · Oct 17, 2017 at 11:39 pm

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  I am trying to purchase the first tier plan and build a site. I am getting stuck on the domain name step. I put in a name and it shows as available with the premium plan. When I hit select a message shows to pick a domain name. No other explanation. Thank you for your help.

  The blog I need help with is: (visible only to logged in users)

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  jessestu · Member · Oct 17, 2017 at 11:58 pm

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  Hi @jdmcphail,

  I’m sorry this is not working for you. I added a tag to your post to have a Happiness Engineer get in touch as soon as they can. Thank you for your patience.

  Best,
  Jesse

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  fstat · Staff · Oct 18, 2017 at 6:25 am

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  Hi there,

  Can you please try the following things:

  – Clear your browser’s cache
  – Log-out from your WordPress.com account and log-in again.

  If that doesnít work then please check your browser settings or use another browser. You can read more about how to troubleshoot your browser issues here:

  Solve Common Browser Issues