Website domain does not browse

  • Unknown's avatar
    tourneetretourne · Member ·

    Hi sorry for disturbing, my Website still does not browse while I re-bought my domain 48 hours ago. the name of the domain should be : http://www.lesgerarddelaphilo.com Can you help me ?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    After your make your purchase, set the primary domain and take all steps required to implement domain mapping it can take between 24 – 72 hours for a domain name change to propagate throughout the internet and your own ISP will probably be the last one to flush their DNS caches. WordPress.com has no control over how long it takes for DNS caches to be flushed. It’s normal your your own ISP to be the last location to flush their DNS caches.

    P.S. I tagged this thread for a Staff follow-up.

  • Unknown's avatar
    auxclass · Member ·

    Did you renew the domain name or just the domain mapping?

    Domain helper shows mapping but non-WordPress.COM name servers – a whois shows that your domain name registration is in Redemption – you will need staff help to renew your domain name.

    I will flag this for staff help

  • zandyring · Staff ·

    Hi tourneestretourne,

    The domain lesgerarddelaphilo.com expired on Nov 16, 2012 and is currently in redemption. This means that the domain is deactivated, but has not yet been fully released. During this time, you can still renew this domain, but the process is more complicated than a regular renewal.

    If you’d like to renew your ownership of this domain, you have several options:

    1) We can renew the domain for you through our registrar. This costs $98, which includes $18 for the domain and an additional cost of $80 for a late renewal. We have no control over this additional cost, as it is levied on us by our domain registrar.

    2) Try to register the domain through a domain back-ordering service, such as Pool (Registering starts at $60 with Pool) http://pool.com/

    3) Wait until the domain is out of redemption and becomes available for registration again. Then, you can register it again for the regular price of $18. This would run the risk of the domain being registered by someone else before you, or the domain not being released for registration at all. The exact redemption period and the release of the domain are at the discretion of our domain registrar and we can’t control it.

    If you want to have the best chance of getting your domain back, your best bet would be the first option. If you choose this option, please reply to this email letting us know. We will then send you a direct request for payment and will contact our registrar on your behalf, asking to restore the domain.

    Please note that time is of the essence here. Because your domain is very close to being cancelled, it may no longer be possible to recover it. If you pay for renewal and we are unable to recover the domain, you will be fully refunded.

    Cheers!

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