website domain doesn’t display

  • Unknown's avatar
    scsirmans · Member ·

    Hello:
    My domain the-blade-keeper.com doesn’t display. Instead, it displays the wordpress domain. I renewed my domain in January 2024. Why doesn’t it display correctly? Can you help? Thank you, Shawn Sirmans

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-terri · Staff ·

    Hi there! I’ve taken a closer look and it appears that while your domain has indeed been renewed, your website is still missing a renewal for your original paid plan.

    Your custom domain “the-blade-keeper.com” will still work by directing visitors to your website on WordPress.com. But to make this domain your primary address (the one that is visible in the address bar), you’ll want to consider repurchasing any WordPress.com plan.

    WP
    Domains » Set a Primary Address
    in WordPress.com Support
    3 min read
    Your primary site address is the domain that people will see in their browser’s address bar when visiting your site. It is the address you use to promote your website. This guide will show you how to change your site’s primary address, including how to switch it from the .wordpress.com address to your own domain. Requirements To use a domain as your site’s primary address, you will need:

    I hope this clarification will help, feel free to let us know if you need more assistance.

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