Website Domain Down

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  ericphillips93 · Member · Mar 5, 2024 at 10:13 pm

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  Hi,

  My website EricPhillipsMusic.com has apparently expired, I’m not sure why, but I need to renew my website ASAP as I use it and the attached email for my work daily. I have gone through all of the reccomended steps and cannot find out how to renew my website – clearly something has gone wrong. I’ve been on the phone with GoDaddy as well for days who told me to contact you. Please call and help ASAP by calling ideally or email also works.

  PS — IS this just posting on community forums? Why can I not contact support after paying for Explorer Plan??

  Thank you so much,
  –
  Eric
  (email visible only to moderators and staff)
  (redacted by staff)

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Mar 6, 2024 at 5:27 pm

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  Hi there!

  It appears one of my colleagues helped you with this over on your other thread. Are you all set? Please let us know if you have more questions.

  Thanks!