Website domain is down

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  juicedudez · Member · Sep 11, 2021 at 10:42 pm

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  Hi there, we know the domain was expired before we renewed it, but we did renew it with godaddy already and yet the website is still not working.
  Can you please help ASAP
  Thank you

  Site: https://juicedudez.wpcomstaging.com.
  Correct account: Yes

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  shubhamgmath · Member · Sep 12, 2021 at 6:48 am

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  Hi juicedudez

  Can you please let us know the domain name which you are referring to here?

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  aisajib · Member · Sep 13, 2021 at 3:50 am

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  Hi there!

  Are you trying to use the domain juicedudez.ca with your WordPress.com site at juicedudez.wpcomstaging.com again?

  If yes, you’d need to upgrade your site to the WordPress.com eCommerce plan again. Your site had the eCommerce plan before it expired, resulting in certain features (like custom themes and plugins) being deactivated.

  You can go to https://wordpress.com/plans/juicedudez.wpcomstaging.com to upgrade the site to eCommerce again. After upgrading, please follow the instructions here to connect your domain to WordPress.com again: https://wordpress.com/support/domains/map-existing-domain/

  You can also let us know after upgrading and we can reinstate the domain connection for you.

  Regards