Website don't load, DNS error code

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  optoplusmontmagny · Member · Dec 20, 2016 at 9:08 pm

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  Hi !
  I really need help with my website ! When I try to visit it (optoplusmontmagny.com) or my admin page (optoplusmontmagny.com/wp-admin), it doesn’t work. There is an error message telling me the DNS nameserver can’t be found.. What can I do to make it work again ? I own this website since two years & it always worked well before..

  The blog I need help with is: (visible only to logged in users)

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  catiakitahara · Member · Dec 21, 2016 at 7:28 pm

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  Hi there!
  I checked your site and it’s self-hosted WordPress site (also known as WordPress.org site), not a WordPress.com one. They are different and this page explains how:

  WordPress.com vs. WordPress.org

  
  It’s probably happening because your domain has expired. I advise you to contact your hosting service for support with that, as here we provide support for WordPress.com sites only.
  Cheers!