Website down

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  pclgraphics · Member · Jul 26, 2018 at 12:44 am

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  When I go to the website I get this message Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.

  The blog I need help with is: (visible only to logged in users)

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  staff-zara · Staff · Jul 26, 2018 at 12:48 am

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  Hello there, I’m able to access the site you listed above. If you have a problem accessing another site hosted on WordPress.com, could you share the URL of the site so we could help to look into it?

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  pclgraphics · Member · Jul 26, 2018 at 12:49 am

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  The website is pclgraphics.com

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  staff-zara · Staff · Jul 26, 2018 at 12:54 am

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  When you’re at the Admin Dashboard, could you check if your domain (pclgraphics.com) appears in the list under Domains page?

  https://en.support.wordpress.com/domains/map-existing-domain/

  Have you purchased the Domain Mapping option to map your custom domain with your WordPress.com site? I’m adding modlook tag in case you need help from the staff.

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  pclgraphics · Member · Jul 26, 2018 at 1:03 am

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  Where you able to access pclgraphics.com ?

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  pclgraphics · Member · Jul 26, 2018 at 1:04 am

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  No it does not appear in the list

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  pclgraphics · Member · Jul 26, 2018 at 1:10 am

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  ?

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  staff-zara · Staff · Jul 26, 2018 at 1:25 am

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  When I tried to access pclgraphics.com, I see the same message that you reported.

  The domain pclgraphics.com is registered on Network Solutions.

  Domain Name: PCLGRAPHICS.COM
  Registry Domain ID: 4211767_DOMAIN_COM-VRSN
  Registrar WHOIS Server: whois.networksolutions.com
  Registrar URL: http://networksolutions.com

  Have you purchased the Domain Mapping on WordPress.com for $13 to map your own domain to the site that hosted on WordPress.com?

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  kokkieh · Staff · Jul 26, 2018 at 6:10 am

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  Hi there,

  The domain pclgraphics.com used to be mapped to your WordPress.com site, which also had a Premium Plan, but both those upgrades were removed a few days ago after they expired last week. WordPress.com upgrades have to be renewed annually or they stop working.

  To continue using that domain with your WordPress.com site, please go to My Site ->Plans and buy a new plan, and then go to My Site ->Domains ->Add to add a new domain mapping upgrade to your site.