Website down

• 

  ukboatboy · Member · Apr 8, 2019 at 7:44 am

  • Copy link
  • Add topic to favorites

  Hi there
  I own the website http://www.harbourcraft.com
  I had a web designer build a website for me 2 years ago. He told me he had used wordpress to design and build the website.
  Shortly after paying him he disappeared and I can no longer get hold of him.
  But now my website has stopped working.
  I don’t know any of the log in details for the website. Could you please help me? Maybe you know what is wrong with the website?
  Thank you

  James

  The blog I need help with is: (visible only to logged in users)

• 

  poojashetty18 · Staff · Apr 8, 2019 at 7:48 am

  • Copy link

  Hi,
  Your website http://www.harbourcraft.com is not hosted on WordPress.com. It uses the self-hosted WordPress.org .Please note that this is a public forum only for websites hosted on WordPress.com.

  There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org

  You can even try to contact your hosting provider for more details.

  Thanks!