Website Down

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  jonjon2312 · Member · Apr 12, 2020 at 12:50 pm

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  Hi, our website just shut down, saying it changed it’s IP adress. We have no idea what happened and how to recover it. Could you. help us out?

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  staff-mckluskey · Staff · Apr 13, 2020 at 12:33 pm

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  jonjon2312 · Member · Apr 14, 2020 at 10:37 am

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  http://www.wujs.org.il

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  kokkieh · Staff · Apr 14, 2020 at 10:53 am

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  That site is hosted with https://www.inap.com/, not WordPress.com, so we have no control over it.

  Please contact support at INAP directly for help with this.