Website down

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  davegiuliani · Member · Jan 26, 2021 at 9:39 pm

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  Wondering why are site is down

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  jbeats1 · Member · Jan 26, 2021 at 9:50 pm

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  Hi there,

  What is the domain of the site you’re referring to?

  Once we have that we can get closer to an answer for you.

  Thanks!

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  davegiuliani · Member · Jan 26, 2021 at 9:51 pm

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  Thanks frfars.org

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  staff-mckluskey · Staff · Jan 27, 2021 at 8:37 am

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  Hi @davegiuliani,

  It looks like the business plan for that site has expired, and so you lost all its features, and the site will not work as before.

  If you’d like to go back to how it looked before, go ahead and re-purchase your plan. Then, you’ll be able to rewind to the latest backup.

  If you’d like to proceed with a lower plan, we’ll need to first restore your site to the state it was before you uploaded the first plugin/third-party theme. That can cause content loss so, before we proceed, please export all your content to a test site.

  Let us know how you’d like to proceed.