website down

• 

  pduddleston · Member · Dec 27, 2021 at 7:03 pm

  • Copy link
  • Add topic to favorites

  When you go to our website it shows this: harvill-ind.wordpress.com doesn’t exist

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  themagicrobot · Member · Dec 27, 2021 at 7:47 pm

  • Copy link

  You can’t have a hyphen in a WordPress.com subdomain address.
  https://harvillind.wordpress.com/ exists though.

• 

  pduddleston · Member · Dec 27, 2021 at 10:13 pm

  • Copy link

  Website has been down. I am thinking that the recurring charge has stopped because Paul Duddleston is no longer with Harvill Industries. I can not fine the renewal sheets. Can you help me as quickly as you can. Bill Harvill is very upset, Please let me know if I can do anything to help this move quickly.

  Karen Carter
  Office Manager
  [redacted]

• 

  themagicrobot · Member · Dec 28, 2021 at 9:30 am

  • Copy link

  Revealing the URL of the site in question would have been useful. harvill-ind.com is a GoDaddy domain that currently points to a non-existant WordPress.com address. Has someone made recent changes and what exactly were they trying to achieve?
  Has a plan expired? Did your domain previously point to a site here that is perhaps under a different account or was your site hosted somewhere else entirely? This thread is tagged to ask if a member of staff can offer you advice.

• 

  fstat · Staff · Dec 28, 2021 at 3:08 pm

  • Copy link

  Hi there,

  The Business plan for your site expired last week and that’s why your site isn’t working anymore.

  The plan was on your account (@pduddleston), so if you purchase it again the site will start working again.

  If you have any other questions, just let me know and I’ll be happy to help.