Website down

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  eviebraithwaite · Member · Sep 22, 2022 at 7:14 pm

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  I was inactive on my blog for a quite a while, but it was still up and running. A few days ago I updated my site to the latest WordPress and since then it’s been down. Any help would be appreciated!

  Many thanks

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Sep 22, 2022 at 7:15 pm

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  Hi, I don’t see any WordPress.com sites under your account here.

  Would you please share the URL of the site you’re referring to?

  Once we know that, we should be able to help or at least direct you to the folks who can.

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  eviebraithwaite · Member · Sep 24, 2022 at 11:40 am

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  Hi, I disconnected Jetpack to see if that helped so maybe that’s why you can’t see the site.

  My site is eviejayne.co.uk

  I’ve tried contacting Kualo, my hosting platform, but they haven’t been able to help yet. Any advice would be appreciated!

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  fstat · Staff · Sep 24, 2022 at 1:47 pm

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  If your host can’t help, then you can post in the WordPress.org support forums:

  https://wordpress.org/support/forums/

  Please note that the forum you posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org