Website Down

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  conorglofox · Member · Jan 10, 2023 at 10:16 am

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  Hey there,

  I hope all is well. I am the Team Lead of our web team here at glofox, our demo website for customers has been down for almost 24 hrs now, could you please provide assistance here? Any help would be greatly appreciated.

  Thanks!

  All the best,

  Conor

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Jan 13, 2023 at 12:48 pm

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  Hi there,

  http://glofox-demo.com/ appears to use the WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

  • https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
  https://support.wordpress.com/com-vs-org/