Website Down

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  webmastermarcibdoc · Member · Mar 6, 2023 at 8:42 pm

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  Hi there, I’m looking for assistance as soon as possible as our website is down and patient’s are unable to access it.
  When attempting to go to our site the page reads, ‘ There has been a critical error on this website’
  ‘Learn more about troubleshooting WordPress’ in hyperlink.

  I hope to hear from someone soon with assistance on how to resolve this issue! Thank you so much.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Mar 7, 2023 at 8:57 pm

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  Can you contact your host for help with this guide to troubleshooting common WordPress errors? This general troubleshooting guide may help too.

  Going forward, these forums are for the free-tier sites hosted here on our servers. You can find the forum for free WordPress installations here; you’ll want to use that instead.

  Here’s a short article on the difference between the WordPress software and the services by WordPress.com. If you’d like to host here after this is resolved, we can take care of maintenance and support for you. Let us know if you have any questions about our services!