Website down

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  drholidayhealing · Member · Apr 11, 2023 at 3:06 am

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  My website is down. Can you get it back up and running?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  shameemdev · Staff · Apr 11, 2023 at 8:55 am

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  Hi @drholidayhealing

  Your site, drholidayhealing.com, appears to be using WordPress.org and is hosted by Bluehost.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: https://en.support.wordpress.com/com-vs-org.

  To explain, WordPress.com is a fully managed hosting provider that uses a custom server environment optimized for WordPress, provides built-in security and performance improvements, and in-house support for your site questions.

  You definitely have the option to move your site to WordPress.com so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting.

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!