Website Down

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  kevinawa · Member · May 29, 2023 at 2:55 pm

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  Hi, our website (awastudios.net) has been down since Friday and we need support ASAP.

  The main admin for our site is also no longer able to access our WordPress account. He had previously taken over the prior admin’s account and I invited him separately to his own account on Friday, which is when his access issue started. Can you please help as soon as possible?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 29, 2023 at 7:55 pm

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  Hi there,

  awastudios.net is not hosted here at WordPress.com, but rather with Go Daddy. I would recommend contacting Go Daddy, as they would be able to assist you in regaining access to the back end of your site:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!