website down after changing the URL

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  s11213482 · Member · Jul 1, 2019 at 5:38 am

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  My website is down after I changed the URL.
  Please help me to return to the original situation without losing any information that I have input on the website.

  The blog I need help with is: (visible only to logged in users)

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  shuklakartik · Member · Jul 1, 2019 at 7:35 am

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  Hello,

  We will try our best to help you out with your concern.

  Can you please give us a little bit more information on which was your original URL which you changed to the new one.

  Some steps or screenshot can help us to understand and help you further on this.

  Thanks.

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  shuklakartik · Member · Jul 1, 2019 at 7:46 am

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  Also, I am not sure you can change the URL via permalink settings on the free WordPress.com.

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  kokkieh · Staff · Jul 2, 2019 at 6:56 am

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  Hi there,

  The only site in the WordPress.com account you’re using to post here is https://s11213482.wordpress.com/, and there hasn’t been any address changes on that site.

  If you have a site using the open source WordPress software at another host, please contact that hosting provider directly for help.

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  s11213482 · Member · Jul 3, 2019 at 3:02 am

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  thanks!solved the problem!