website down and cannot log in to word press

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  andrewdavies681d84b1fb · Member · Jun 20, 2024 at 7:13 am

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  Hi there, my website labenglish.se is down and the domain extention does not allow me to log in to word press

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-naz06 · Staff · Jun 20, 2024 at 7:32 am

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  Hi there!

  Upon checking I can see that your labenglish.se site is not hosted on WordPress.com and it’s using the self-hosted WordPress version that is available for free on WordPress.org. Here at WP.com, we can only assist with sites hosted with WP.com. 

  In this case, you can find guidance through the WordPress.org forums here: https://wordpress.org/support/forums/ or your hosting provider. 

  If you want to learn more about the difference between WordPress.com and WordPress.org you can check this support guide here: https://wordpress.com/support/com-vs-org/.

  I hope this helps!

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  andrewdavies681d84b1fb · Member · Jun 20, 2024 at 6:02 pm

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  Many thanks Nazilya06 for your help. I contacted my hosting site, and apparently the issue was their end.