Website Down and can't access login

  • Unknown's avatar
    jditter210318 · Member ·

    My website, Tristatevans.com, has went down. When I go to the URL it shows up with an ‘unable to connect’. When I go to the login page, it does the same. Not sure what to do here.

  • staff-doublebassd · Staff ·

    Hi there,

    The site Tristatevans.com appears to be a self-hosted, WordPress (also called “.org”) site.

    To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

    WordPress.com vs. WordPress.org

    However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:

    http://codex.wordpress.org/Resetting_Your_Password

    Also, you may wish to contact your hosting support team for direct assistance.

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