Website down and can’t login to fix

  • Unknown's avatar
    bodysculptingregina · Member ·

    My website clearhealthinn.com appears as a single line of text saying Your server is running PHP version 5.4.45 but WordPress 5.4.2 requires at least 5.6.20. The domain is hosted with GoDaddy and it says it’s active. I don’t have any way to log in and edit the domain. The password for this page is saved on the browser, however I have no way to actually log in.

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    In this particular instance, however, you are going to need to contact your web host’s support team.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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