website down, contents gone?

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  scugogyogacom · Member · Apr 7, 2022 at 4:38 pm

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  I got a message a few days ago from jetpack my site was down, can you please help

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Apr 7, 2022 at 4:57 pm

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  Hi there,

  Your mentioned site scugogyogacom.wordpress.com appears to be functioning.

  Is there any other site where you were facing an issue so that the right support can be provided?

  Cheers!

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  kokkieh · Staff · Apr 8, 2022 at 6:15 am

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  Hi there,

  Are you speaking of scugogyoga.com?

  If you got that notification from Jetpack Monitor, it means Jetpack was unable to connect to your site, but we have no information why. For that info, and for help getting your site back online, you need to contact your hosting provider directly.

  In other words, Jetpack just watches your site, and let you know when it can’t see your site any more, so that you can take the necessary steps to fix it. Jetpack isn’t in any way related to the cause of why your site went offline.

  At the moment your site appears to be working, though, but your hosting provider should be able to see in their server logs whether there was an issue at the time you received the email from Jetpack Monitor.

  You can learn more about this Jetpack feature here:

  Jetpack