Website down – need this up and running asap
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Hi, My business site is down can i get this up again asap? Thank you Lydia
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi,
Can you share the URL of your website?
I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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Hi , Its a cafe website, we purchased the cafe from previous owner who set up the site, i used to be able to access it with the user name and password but now its completely down and can access it. the best i can supply you with is the username and password.
the url link i used was:
i am not getting any response from the previous cafe owner.
I am happy to copy the site and transfer it into my own account and pay for the website again.
thank you
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Hello there,
https://www.wildflourcafe.com.au/ is not hosted with WordPress.com, but instead with syrahost.com.
It means we’re unable to help with this site.
Do you own the domain?
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