Website down — need to disable plugin manually

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  abhijithspkm · Member · Nov 10, 2025 at 7:52 am

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  Hello,

  My WordPress website crashed after adding a PHP snippet using the “Code Snippets” plugin.

  I can’t access wp-admin or wp-login — all pages show a critical error.

  Please disable the Code Snippets plugin by renaming this folder:
  /wp-content/plugins/code-snippets/

  Rename it to:
  /wp-content/plugins/code-snippets-disabled/

  Once that’s done, I’ll be able to log in again.

  Thank you!

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  abhijithspkm · Member · Nov 10, 2025 at 7:53 am

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  learn.prmi.org

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  abhijithspkm · Member · Nov 10, 2025 at 7:57 am

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  website url: https://learn.prmi.org/

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  abhijithspkm · Member · Nov 10, 2025 at 8:05 am

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  please don’t delete code snippet.

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  justjennifer · Member · Nov 10, 2025 at 12:33 pm

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  Hi there, It appears that your above site is currently hosted with Google and isn’t hosted here on WordPress.com, the hosting provider.

  For assistance with this issue, please contact them directly.

  For help with the open source WordPress software in general, you should post at https://wordpress.org/support/forums/

  Not sure about the differences between WordPress.com, the hosting provider, and the open source WordPress software? This guide helps explain https://wordpress.com/support/com-vs-org/

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  evelinguscaro · Member · Nov 11, 2025 at 2:36 pm

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  The best way to solve this will be by contacting your hosting provider