Website down need Urgent assistance
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our website is down. its hosted by xneelo, but is managed on WordPress, please help us to access this as we cannot since come plugin was updated and now we cannot even gain access to it via WordPress
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hello, this is a WordPress.com forum and apparently your site is not hosted here but using the open-source version of the WordPress software at another hosting provider.
Therefore you can ask for support, directly from them or you can also ask at the WordPress.org forum:
https://wordpress.org/support/forums/If you want to know more about their differences, here is a little more information:
https://wordpress.com/support/com-vs-org/
Good luck!
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