Website down (URGENT)

  • Unknown's avatar

    We have been unable to access our website kafila.org since today morning, (India time). Initially only the homepage was not loading but we could access the dashboard. However now even that is inaccessible. Those trying to access the homepage have been getting messages like the following:

    This site is temporarily unavailable.

    Its data and content are 100% secure. Please check back soon.

    If you own this site, please call customer support at
    040-49187600.

    Could you please resolve this asap?
    Thanks,
    Aditya Nigam

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi,

    It appears that your question is related to a self-hosted WordPress blog.

    Hopefully, you can reach the community of WordPress.org users on WordPress.org support forums (http://wordpress.org/support/) where you will certainly find an answer to your question.

    Don’t forget to search through the forums before posting your question, there is a good chance your reply is already there waiting for you!

    Happy blogging!

  • Unknown's avatar

    Hi,
    This is not a self-hosted blog. The actual domain name is kafilabackup.wordpress.com and it is mapped on to the domain with the name kafila.org. Please do try to address the issue asap.
    Thanks in advance,
    Aditya Nigam

  • Unknown's avatar

    As I don’t have access to your account, I’m tagging this thread for Staff assistance so please wait while they get here.

  • Hi :)

    It looks like you are trying to map kafila.org to your WordPress.com account. Please follow step #2 here to finish editing the name servers.

    Let me know if you need any further help!

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