Website down – urgent

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  fincabellavista080218 · Member · May 3, 2019 at 3:27 pm

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  To whom it may concern,

  Our website http://www.fincabellavista.com is down and we cannot get access to anything including the back end. Just receive a 403 forbidden response.

  Any assistance will highly be appreciated as we rely on bookings to keep the community going and no one has been able to get access to the site for the last 24 hours.

  Thank you

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  supernovia · Staff · May 3, 2019 at 8:32 pm

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  @fincabellavista080218, so sorry to hear it. The site is not on our servers, though, so we aren’t able to see what’s wrong. Have you tried contacting GoDaddy?

  Please note too, these forums are for the free sites using our managed hosting service. Our service can be quite different from what you have as your own WordPress installation at another host.

  Right now even the domain isn’t working, so your host is the best bet. After that, if you need help with your own WordPress installation, we recommend checking the support forum here:
  https://wordpress.org/support/forums/

  Good luck!