Website Editing

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  talitacumidreyer · Member · Apr 13, 2020 at 5:57 pm

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  Hi, I’ve bought a domain host on WordPress, and created and edited my website. Now when I log into my WordPress account, at ‘My Sites’ I can’t seem to log into my website?

  Please help.

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  staartmees · Member · Apr 13, 2020 at 6:13 pm

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  What is the URL of your site?

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  talitacumidreyer · Member · Apr 13, 2020 at 6:15 pm

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  URL: https://globalnut.co

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  staartmees · Member · Apr 14, 2020 at 6:03 am

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  It’s obvious you are logged in to the wrong account. As you have a paid plan, you can use the transaction ID to restore access to your other account at https://wordpress.com/support/account-recovery/

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  talitacumidreyer · Member · Apr 16, 2020 at 1:38 pm

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  How do I verify my email address again, which is linked to globalnut.co?

  Please help.

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  staff-mckluskey · Staff · Apr 17, 2020 at 11:21 am

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  Hi @talitacumidreyer,

  please send us an email to passwordhelp@wordpress.com and include a transaction ID for a recent purchase: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  Do not post it here, as these are public forums. Our Account Recovery team will reply to your email.