Website Error

• 

  treldertelusnet · Member · Oct 31, 2019 at 5:03 pm

  • Copy link
  • Add topic to favorites

  My website keeps giving people an error message, I’ve asked this question many times already and no one is responding. How do I call WordPress support and talk to someone live??

• 

  staff-zinnia · Staff · Oct 31, 2019 at 5:06 pm

  • Copy link

  Hi –

  Support for our managed hosting environment at WordPress.com all comes through online channels. Please share a link to your site as a first step. Then we can take a closer look.

• 

  treldertelusnet · Member · Oct 31, 2019 at 5:09 pm

  • Copy link

  Thank you, it is http://www.tracylynnconsulting.ca

• 

  staff-blorbo · Staff · Oct 31, 2019 at 9:44 pm

  • Copy link

  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

• 

  justjennifer · Member · Nov 1, 2019 at 5:44 am

  • Copy link

  Just noting that this question was also asked by the OP and answered by staff-blorbo at https://en.forums.wordpress.com/topic/web-access/ Thanks.