Website Error

  • Unknown's avatar

    Hi,
    I’m working on our company website with wordpress. Every week I have to update new graphics and pictures on the same page– Special Offers https://www.linkyo.com/?page_id=8756
    Recently, I found that it would show error after I pre-edit and draft the page. For example, I will publish the new information on Wednesday morning, but I have to edit it on Tuesday, so I have enough time to make sure everything is ok. But after save as a draft, the website page– Special Offers will show error, not the information it should be shown. Is there any way to solve this problem?
    Thank you

  • Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your webhost’s support team may also be able to assist.

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