Website error 403

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  szeyingteo11 · Member · Mar 10, 2021 at 1:48 pm

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  Hi, I’m unable to log into my wordpress account and my website. Error 403 keeps popping out, I did not change any settings. Please advise, thank you.

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  austinsangs · Member · Mar 10, 2021 at 1:54 pm

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  Hi there,

  Could you please confirm the address of the site you’re working on?

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  szeyingteo11 · Member · Mar 10, 2021 at 2:27 pm

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  http://www.tinystepsdaily.com

  Thanks!

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  fstat · Staff · Mar 11, 2021 at 8:50 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Bluehost. Therefore, you need to contact them regarding your login issue.

  You can also try resetting the password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org