Website Error

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  franlnewmanyoung · Member · Jun 1, 2020 at 2:39 pm

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  Hi,

  After losing the entirety of my website, I’ve started again. My domain is with Square Space and I host via Blue Host, but I’m struggling to get the domain running again. After purchasing a new template and writing pages, I tried to change the page to my domain frannewmanyoung.com but now it’s saying:

  404 Not Found
  2op7nj7L/ByVR9xq4 @ Mon, 01 Jun 2020 14:37:58 GMT BRICK-53

  and I can’t log back in and change. Can you help?

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  staff-mckluskey · Staff · Jun 2, 2020 at 8:26 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.