Website Error

• 

  tieblogjapan · Member · Apr 20, 2021 at 7:01 pm

  • Copy link
  • Add topic to favorites

  Keep getting this error:

  Error Details
  =============
  An error of type E_ERROR was caused in line 289 of the file /home3/tieblogc/public_html/wp-content/plugins/jetpack/modules/related-posts/class.related-posts-customize.php. Error message: Uncaught Error: Class ‘WP_Customize_Control’ not found in /home3/tieblogc/public_html/wp-content/plugins/jetpack/modules/related-posts/class.related-posts-customize.php:289
  Stack trace:
  #0 /home3/tieblogc/public_html/wp-content/plugins/jetpack/modules/related-posts.php(57): require_once()
  #1 /home3/tieblogc/public_html/wp-includes/class-wp-hook.php(292): Jetpack_RelatedPosts_Module->action_on_load(”)
  #2 /home3/tieblogc/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(”, Array)
  #3 /home3/tieblogc/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
  #4 /home3/tieblogc/public_html/wp-content/plugins/jetpack/class.jetpack.php(2065): do_action(‘jetpack_module_…’)
  #5 /home3/tieblogc/public_html/wp-includes/class-wp-hook.php(292): Jetpack::load_modules(”)
  #6 /home3/tieblogc/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
  #7 /home3/tieblogc/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
  #8 /home3/tieblogc/public_html/wp-s

• 

  helper-heroponriki · Member · Apr 20, 2021 at 8:24 pm

  • Copy link

  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  NOTE: we can only assist with sites hosted here at WordPress.com. If your site is not hosted here, please reach out to your hosting provider for help.

  Thank you!