website expiration

• 

  sigi71 · Member · Jan 8, 2016 at 4:52 pm

  • Copy link
  • Add topic to favorites

  I provided actualised credit card details because the one I registered with expired but I still receive alerts that my blog/website will expire if I do not renew credit card details. Any clue!?

• 

  timethief · Member · Jan 9, 2016 at 4:37 am

  • Copy link

  What vis the URL of the site?

  Exactly which username account registered it and purchased any upgrades for it?

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and update credit card details https://en.support.wordpress.com/change-credit-card-details/

• 

  supernovia · Staff · Jan 9, 2016 at 6:06 pm

  • Copy link

  Hi, it looks like you’ve already renewed. If anyone else is struggling, know you can renew here:

  https://wordpress.com/purchases