Website expired

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  swissclubstpetersburg · Member · May 14, 2017 at 1:01 am

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  Hosting was purchased for waynemacdowell.com which the plan expired without notice. Who hosts WP’s pro-plan hosting. I need to renew it! STAT!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 14, 2017 at 2:13 am

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  When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

  If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive. Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

  I’ve tagged this thread in the sidebar with modlook for Staff attention.

  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

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  swissclubstpetersburg · Member · May 14, 2017 at 7:55 pm

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  The problem is WayneMacDowell.com not SwissClubStPetersburg.
  Every year this same issue occurs. What can be done to make sure we don’t have issues with the website every year?
  Ginger

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  gemmacevans · Member · May 15, 2017 at 9:14 am

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  Hi Ginger,

  The upgrades for waynemacdowell.com are owned by shellsandbees. If they can login and reply here, I’ll be happy to help.

  Thanks!