Website Expireed

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  ericphillips93 · Member · Mar 5, 2024 at 10:10 pm

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  Hi,

  My website EricPhillipsMusic.com has apparently expired, I’m not sure why, but I need to renew my website ASAP as I use it and the attached email for my work daily. I have gone through all of the reccomended steps and cannot fid out how to renew my website – clearly something has gone wrong. Please call and help ASAP by calling ideally or email also works.

  –
  Eric
  (email visible only to moderators and staff)
  6175490724

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  yamphoenix · Staff · Mar 6, 2024 at 5:59 am

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  Hi Eric!

  We apologize for any inconvenience this may have caused you. After investigating the issue, we have identified that the domain expired due to an expired payment method associated with your account.

  Your domain is currently in the redemption period, which means it can still be restored, but a redemption fee will be required to complete the process. We have provided a manual payment link via email for you to complete the payment. Once the payment is received, we will proceed to redeem the domain.

  For more information on the redemption process and what it entails, please refer to this support document: https://wordpress.com/support/domains/domain-expiration/#redemption-period